Tuesday, October 14th, 2008, 1213 days ago

Where is ‘delete account’ button?

Look at three images below:

-What can you find? regist? log in or signin? or help?

-No. There’s no ‘delete account’ button!!!

Well, while i just registed in nectar.com, i’d like to withdraw my decision, but, i can not find the ‘delete account’ button anywhere although i have search turning over the site, i can not see anything about delete the account.

Maybe there are not so many people who will use this functionality, though, i think this functionality is important to user.

Reasons of deleteing account:
1. re-regist a new account but the username is occupied by another one;
2. never use the account again, so i will delete it, nothing left;
3. show respect to the user, do what he like, coming or leaving;
4. internet privacy protection;
5. information abuse risk;
…

Actually, the ‘delete button’ added is not so serious as the participant that the user resource would lost. Whatever, if the site’s service is really not good, no user would stay. Surposing the users can not delete themselv’s account, they probably just leave the username dead sleeping, that is nothing different with former. If the worst thing that users click this ‘delete button’ happened, just take it easy and design a extra work flow to ask why he/she would like to leave.

The reason why users are leaving is most important. If the reason of staying is got, nobody will leave.